COPOS Credit Union is dedicated to safeguarding your privacy. Our website is designed to allow you to explore COPOS Credit Union online without disclosing personal information. However, when you opt to share personally identifiable information (details that can identify you), rest assured that it will be exclusively used to enhance your customer relationship with COPOS Credit Union.

Our commitment to privacy is underscored through five key principles: Awareness, Choice, Accuracy & Access, Security, and Oversight. This ensures a comprehensive and transparent approach to handling the personally identifiable information you provide online.

Awareness

COPOS Credit Union is dedicated to safeguarding your privacy. Our website is designed to allow you 
to explore COPOS Credit Union online without disclosing personal information. However, when you 
opt to share personally identifiable information (details that can identify you), rest assured that it 
will be exclusively used to enhance your customer relationship with COPOS Credit Union.
Our commitment to privacy is underscored through five key principles: Awareness, Choice, 
Accuracy & Access, Security, and Oversight. This ensures a comprehensive and transparent 
approach to handling the personally identifiable information you provide online.

What we collect

On some COPOS Credit Union web sites, you can order products or services, make requests, and 
register to receive materials. The types of personal information collected at these pages are name, 
contact and billing information, transaction, and credit card information.
In order to tailor our subsequent communications to you and continuously improve our products 
and services, we may also ask you to voluntarily provide us with information regarding your 
personal or professional interests, demographics, experience with our products, and contact 
preferences

How we use it

COPOS Credit Union uses your information to better understand your needs and provide you with 
better service. Specifically, we use your information to help you complete a transaction, to 
communicate back to you, to update you on service and benefits, and to personalize our web sites 
for you. Credit card numbers are used only for payment processing and are not retained for other 
purposes.
From time to time, we may also use your information to contact you for market research or to 
provide you with marketing information we think would be of particular interest. At a minimum, we 
will always give you the opportunity to opt out of receiving such direct marketing or market 
research contact. We will also follow local requirements, such as allowing you to opt in before 
receiving unsolicited contact, where applicable.
Data collected online may also be combined with information you provide when you register your 
ownership of COPOS Credit Union products.
Data collected online may also be combined with information you provide when you register your ownership of COPOS Credit Union products.

Who we share it with

COPOS Credit Union will not sell, rent, or lease your personally identifiable information to others. 
Unless we have your permission or are required by law, we will only share the personal data you 
provide online with other COPOS Credit Union entities and/or business partners who are acting on 
our behalf for the uses described above. Such COPOS Credit Union entities and/or business partners, 
are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.

Choice

COPOS Credit Union will not use or share the personally identifiable information provided to us 
online in ways unrelated to the ones described above without first letting you know and offering 
you a choice. As previously stated, we will also provide you with the opportunity to let us know if 
you do not wish to receive unsolicited direct marketing materials from us and we will do everything 
we can to honour such requests

Calculators

Calculators are used as a guide only.

Accuracy & Access

COPOS Credit Union strives to keep your personally identifiable information accurate. We will 
provide you with access to your information, including making every effort to provide you with 
online access to your registration data so that you may view, update or correct your information at 
the COPOS Credit Union site where it was submitted. To protect your privacy and security, we will 
also take reasonable steps to verify your identity before granting you access or enabling you to 
make corrections. To access your individually identifiable information, return to the web page 
where you originally entered it and follow the instructions on that web page. Certain areas of COPOS 
Credit Union’s websites may limit access to specific individuals, who do so through providing 
personally identifiable information.

Links to third party web sites on the site are provided solely as a convenience to you. If you use 
these links, you will leave this site. COPOS Credit Union has not reviewed all of these third-party sites 
and does not control and is not responsible for any of these sites, their content or their Privacy 
Policy. Thus, COPOS Credit Union does not endorse or make any representations about them, or any 
information, software or other products or materials found there, or any results that may be 
obtained from using them. If you decide to access any of the third-party sites linked to this site, you 
do this entirely at your own risk.

Security

COPOS Credit Union is committed to ensuring the security of your information. To prevent 
unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of 
information, we have put in place appropriate physical, electronic, and managerial procedures to 
safeguard and secure the information we collect online. We use encryption when collecting or 
transferring sensitive data such as credit card information.

Oversight

If you have comments or questions about our privacy policy, please send them to this email 
address: copos@coposcreditunion.com.